Frequently Asked Questions (FAQ):
1. Q: How many levels does each course have?
A: Generally, there are Basic, Intermediate and Advanced level for every course. 2. Q: What is the duration of each level? A: Typically, there are 10 lessons for each level at 2 hours each. However, for One-on-One lessons, the duration is not fixed and can be tailored to a student's needs. 3. Q: Do you offer free trial lessons? A: Yes, we provide one free trial lesson for Mandarin. 4. Q: How much is the course fee for Mandarin*? A: For group lessons (20 hours): $600 per level For One-on-One and Corporate Training lessons, please contact us. * prices are subject to change without notice 5. Q: What is the teacher-student ratio in each class? A: For group lessons, there are 3 to 8 students in each class to facilitate efficient learning of our students. 6. Q: Do you offer a make-up lesson if I miss a class? A: Make-up classes may be possible. The instructor must be notified one week in advance. 7. Q: How do I pay the course fee? A: We accept cash, cheque, or NETS. Payments must be made before the course commences. 8. Q: Will I get any refund if I wish to terminate halfway through the course? A: A refund is provided if a student informs us at least five days of notice before the course starts. 9. Q: Are the teachers native speakers of the language that they teach? A: Our teachers are experienced native speakers. |
10. Q: How do I register?
A: You can register online by submitting an enrolment form or call us at 6883 1518. Walk-ins are also welcome. 11. Q: Do you apply visas or student pass on behalf of your students? A: No, we do not apply any pass on behalf of students. If you have other enquiries, please contact us at +65 9188 2836 or complete the form below: |